Transform Your Organization:

Learn About the Latino Community to Better Serve Your Patients

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Enhance Your Hispanic/Latino Cultural Competency

Unlock strategies and resources through a data-driven training to build Latino capacity within your organization:

  • Provide Better Care for Latino Patients

  • Expand Your Healthcare Services into Latino Communities

  • Foster Empathy and Understanding Among Healthcare Staff through Cultural Awareness

  • Improve Patient Attraction, Retention, and Satisfaction

Course Curriculum

    1. Welcome to Cultural Competency!

    2. Training Expectations

    3. Self Reflection

    1. Introduction

    2. Checking yourself

    3. Intercultural Sensitivity Explanations

    4. Denial Intro

    5. Defense Intro

    6. Defense Example

    7. Minimization Intro

    8. Minimization Example (Corporate)

    9. Acceptance Intro

    10. Acceptance Example

    11. Adaptation Intro

    12. Adaptation Example (General)

    13. Adaptation Example (Health)

    14. Integration Intro

    15. Integration Example (General)

    16. Integration Example (Education and Corporate)

    17. Intercultural sensitivity

    1. Defining Cultural Competency

    2. The Cultural Proficiency Framework

    3. 5 Essential Elements

    4. Life's Journey

    5. Hispanic Cultural Competence Self-Assessment

    6. Hispanic Cultural Competence Self-Assessment

    7. Hispanic Cultural Competence Self-Assessment Rating

    8. Essential Elements

    9. Updated Golden Rule

    10. Ask, Don't Assume

    11. Introduction to Microaggressions

    12. Microaggressions Example

    13. Reflection Microaggressions

    14. Reflect and Share

    15. Understanding Cultural Competency: Check In

    1. Introduction

    2. Testing Your Hispanic/Latino IQ

    3. Testing Your Hispanic IQ

    4. Let's Look at History

    5. The Border Crossed Us

    6. Let's Look at Race

    7. Let's Look at Race Cont.

    8. Let's Look at Range

    9. Preconceived Notions

    10. All Cultures are Equal

    11. Let's Look at Buying Power

    12. Hispanic Buying Power

    13. The Hispanic/Latino Reality: Check In

    1. Latino Cultural Themes

    2. Family

    3. Male / Female roles

    4. Language

    5. Language Example

    6. Personalismo

    7. Personalismo Example

    8. Religion

    9. Respeto

    10. Reflect and share

    1. Introduction

    2. Let's Look at Statistics

    3. US Growth

    4. Latinos in the States

    5. DFW Growth

    6. Different Generations, Different Realities

    7. Quiz

Course Details

  • $99.00
  • 83 lessons
  • 0.5 hours of video content

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