Hispanic Cultural Competency: Corporate
Increase capacity to serve the Latino market as employees and clients
Unlock strategies and resources through data-driven training to build Latino capacity within your organization:
Better Serve Hispanic/Latino Clients and Customers
Expand Your Market Reach into Latino Communities
Foster Empathy and Understanding Among Employees through Cultural Awareness
Improve Employee Attraction, Retention, and Satisfaction
Welcome to Cultural Competency!
Training Expectations
Self Reflection
Introduction
Checking yourself
Intercultural Sensitivity Explanations
Denial Intro
Defense Intro
Defense Example
Minimization Intro
Minimization Example (Corporate)
Acceptance Intro
Acceptance Example
Adaptation Intro
Adaptation Example (General)
Integration Intro
Integration Example (General)
Integration Example (Education and Corporate)
Intercultural sensitivity
Defining Cultural Competency
The Cultural Proficiency Framework
5 Essential Elements
Life's Journey
Hispanic Cultural Competence Self-Assessment
Hispanic Cultural Competence Self-Assessment
Hispanic Cultural Competence Self-Assessment Rating
Essential Elements
Updated Golden Rule
Ask, Don't Assume
Introduction to Microaggressions
Microaggressions Example
Reflection Microaggressions
Reflect and Share
Understanding Cultural Competency: Check In
Introduction
Testing Your Hispanic/Latino IQ
Testing Your Hispanic IQ
Let's Look at History
The Border Crossed Us
Let's Look at Race
Let's Look at Race Cont.
Let's Look at Range
Preconceived Notions
All Cultures are Equal
Let's Look at Buying Power
Hispanic Buying Power
The Hispanic/Latino Reality: Check In
Latino Cultural Themes
Family
Male / Female roles
Language
Language Example
Personalismo
Personalismo Example
Religion
Respeto
Reflect and share
Introduction
Let's Look at Statistics
US Growth
Latinos in the States
DFW Growth
Different Generations, Different Realities
Quiz